Orders will be shipped within 24-48 hours of the receipt of payment.
Shipping and delivery times vary according to the chosen shipping method.
We offer different shipping and delivery methods, depending on how quickly you need your products. Simply select "Economy" or "Express" delivery at checkout.
All our products are shipped with DHL.
DHL Economy shipping
Europe: 2-5 business days
Shipping charges for DHL Economy
EUROPE € 15
Free EU shipping for orders exceeding € 200.00.
INTERNATIONAL€ 25
Free International shipping for orders exceeding € 350.00.
Shipping charges for DHL Express
The choice of DHL Express delivery is always at the expense of the customer.
EUROPE €25
INTERNATIONAL € 35
DHL Express shipping
Europe: 1-2 business days
International : 3-6 business days
VAT and custom charges
EU customers
For customers who choose a country that belongs to EU as a destination address, VAT is already included in the price.
Non-EU customers
For customers who choose a country outside EU as a destination address, prices will be exempt from VAT.
Local VAT and any customs duties will be borne by the recipient and will be required by the consignor at delivery of the goods.
MAD.ONE will be able to dispatch orders the same day only if the order is placed before noon. Otherwise the order will be dispatched the following business day.
Working days are from Monday to Friday.
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